Jetiquette Online Store Return Policy

1. Return Period: All items purchased from the Jetiquette Online Store are eligible for return within thirty (30) days from the date of delivery.

2. Return Address: To return an item within the 30-day return period, please mail it to: Jetiquette, 3439 Main Highway, Suite A, Coconut Grove, FL 33133. Returns may be made in person at our main store located at 3439 Main Highway, Coconut Grove, FL 33133.

3. Receipt Requirement: When returning an item, it's essential to include a copy of your receipt inside the package. This will ensure a smooth and timely processing of your return and the subsequent credit to your original form of payment.

4. Condition of Returned Items: Products must be returned in their original condition, unused, and with all original packaging and accessories. Any items returned damaged, used, or missing components may be subject to a reduced refund or may not be eligible for a refund at all.

5. Refund Processing: Once we receive and inspect your return, we will process your refund. Please allow 7-10 business days from the receipt of your returned item(s) for the refund to reflect on your original form of payment. The refund will include the product price and any taxes initially charged, excluding any shipping fees.

6. Exchanges: At this time, Jetiquette Online Store does not offer exchanges. If you wish to get a different product or size, please initiate a return for the item you have and place a new order for the desired product.

7. Exceptions: Certain products may be non-returnable or may have specific return guidelines. Please check the product page for any specific return information before purchasing.

8. Questions and Support: Should you have any questions or require assistance with your return, please reach out to us at info@jetiquette.org. Our customer service team will be more than happy to assist you.

Thank you for shopping with Jetiquette. We value your business and aim to provide a smooth and pleasant shopping experience. If, for any reason, you are not satisfied with your purchase, we are here to help.